Privacy Policy

1. DISCLAIMER

1. The information provided on the website and marketing materials is for general information purposes only and is provided by Citeus Property Group. While Citeus endeavours to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website or supplied to you, for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.
2. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or your interaction with us.
3. Through your engagement with us, you may be directed or presented with a link to other websites or entities which are not under the control of Citeus Property Group. It must be noted that Citeus has no control over the nature, content, and availability of those websites or related entities. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
4. Every effort is made to keep the website up and running smoothly. However, Citeus takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond its control.

2. DATA PRIVACY POLICY

1. This privacy policy explains how we may collect, store, use, and disclose any personal information that you provide to us when engaging with us. Your continued interaction with us provides your unconditional consent to us collecting, storing, using, and disclosing your personal information in the manner set out below. This privacy policy is subject to, and must be read in conjunction with, our Terms and Conditions if you decide to engage us.
2. In this privacy policy, ‘we’, ‘us’, and ‘our’ refers to Citeus Property Group of Companies and their respective subsidiaries and affiliates in New Zealand.

2.1 COLLECTION OF DATA

1. We will only collect your personal information (including, without limitation, your name, email address, phone number, and postal address) that is necessary when you engage with us. The types of personal information we collect will depend on your relationship with Citeus. You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information or services.
2. We may also collect information to fulfil administrative functions associated with our services, for example, billing, entering into contracts with you and/or third parties, and managing client relationships.

2.2 AUTOMATED DATA COLLECTION

1. When you interact with us, we may use automated technology (such as usage monitoring software, cookies, and sessions) to collect and store certain information about your visit. Please see our Cookies Policy for more information.

3. ADVERTISING SERVICES

We use various sites, social media applications, and mobile applications to advertise our services. These applications may collect your IP address, which pages you visit on our site, and how long for. If you’re a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other personal information. Social media features and widgets are either hosted by a third party or hosted directly on our website.

Your interactions with these features are governed by the privacy policy of the third party providing it, and to the maximum extent permitted by law, we are not responsible for the actions of those third parties. The purpose of collecting data from these platforms is to better understand your interaction with us.

4. DATA PROCESSING

We may process your personal information as part of a contract that we have with you or an entity you represent (including any co-funded service offered by us), and processing is either necessary to carry out that contract, or you have asked us to take specific steps to do so before we enter into that contract.

5. HOW WE USE YOUR PERSONAL INFORMATION

1. The purposes for which we may use and disclose your personal information will depend on the services we are providing you or the purposes for which we are interacting with you.
2. We will not use or disclose your personal information except in accordance with the New Zealand Privacy Act 2020 or as required by law. We may use your personal information to:
   • Communicate with you
   • Engage you as our client, including verifying your identity and the identity of any other authorised person (as defined in our Terms and Conditions)
   • Provide our services, including third-party integrated services
   • Carry out your instructions and administer your account
   • Analyse usage of this website and your interaction with us
   • Conduct marketing and promotional activities
   • For our internal research, development, and the optimisation of our services
   • Provide you with further information, news, marketing, and promotional material
   • Improve the content of this website and customise it to your preferences
3. We will not sell, rent, or lease your personal information to third parties. Your personal information will be made available internally for the above purposes, and we will not disclose your personal information to third parties unless you have given us prior approval. By providing us with your personal information, you consent to our use and disclosure of your personal information in the manner set out above.
4. If you do not want to receive marketing communications, you can opt-out at any time by contacting us using the contact details below.
5. If you are participating in an event we are managing or delivering, we may take images or audio-visual recordings which identify you.
6. We may provide your personal information to our employees, related companies, contractors, advisors, agents, regulators, exchanges, courts, service providers, and other third parties (including financial institutions), where permitted or we believe this is appropriate to help us with any of the purposes we have outlined above. We will take reasonable steps to ensure that those recipients do not use that personal information for any other purpose.

6. DATA RETENTION

We will retain information that we collect about you only for as long as it is reasonably required to undertake the purposes for which that information was collected.

7. DATA STORAGE & SECURITY

Any personal information collected is held by Citeus Limited. We will take reasonable efforts to protect personal information that is held by us from loss, misuse, unauthorised access, disclosure, alteration, or destruction. While we take reasonable measures, we cannot completely ensure or promise the security of any information we collect from you.

8. DATA BREACH

If we become aware of a personal data breach related to our processing of personal data, we will notify you as soon as possible.

9. THIRD PARTY WEBSITES

This website may contain hyperlinks to third-party websites. We are not responsible for the content of such websites, or for the manner in which those websites collect, hold, use, and distribute any personal information you provide.

10. RIGHT TO ACCESS & CORRECT

1. You may request access to, or correction of, any personal information we hold about you by contacting our head office at 654 Great South Road, Manukau, Auckland, 2104.
2. To ensure that the personal information we hold about you is accurate and current, please notify us of any changes to your personal information as soon as possible.

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right, at our discretion, to update or revise this privacy policy at any time. Changes will take effect immediately once published on this website.

12. COOKIE POLICY

1. A cookie originates from the website a user is on and will contain the user’s preferences on that website.
2. A user can set their web browser to notify them when cookies are used or to refuse cookies.
3. We are not responsible for the use of cookies by third parties.
4. If you would like more information in respect of cookies in your web browser settings, check out this link:
   https://www.allaboutcookies.org/manage-cookies/.

13. CONTACT DETAILS

Citeus’s Privacy Officer — info@citeusgroup.com