Frequently Asked Questions
Your guide to buying a new
townhouse in Auckland
Find clear, honest answers about our Auckland developments, purchasing off the plan, deposits, inclusions, and what to expect after settlement. Whether you’re a first-home buyer or an investor, we’re here to help you move forward with confidence.
Where are your projects located?
Our developments are strategically located across key suburbs in Auckland, offering convenient access to transport, schools, shopping centres, and lifestyle amenities.
What types of homes do you offer?
We offer a range of thoughtfully designed 2, 3, and 4-bedroom double-storey townhouses, ideal for first-home buyers, families, and investors.
How do I purchase a Citeus home?
You can start by exploring our current developments on the website or contacting our team. Once you choose a property, we guide you through the reservation, agreement, and settlement process step by step.
Do I need a deposit to secure a home?
Yes, typically a deposit is required to secure your chosen property. The exact amount and terms will be outlined in the Sale & Purchase Agreement.
Can I buy off the plan?
Yes, many of our homes are available off the plan, allowing you to secure a property at today’s price before construction is completed.
What makes Citeus homes different?
Our homes are designed with a strong focus on modern living, efficient layouts, premium finishes, and long-term durability. We pay close attention to detail to ensure high standards across all projects.
Are your homes built to current building standards?
Absolutely. All Citeus homes comply with New Zealand building codes and regulations, ensuring safety, quality, and energy efficiency.
Are your homes suitable for first-home buyers?
Yes, many of our developments are designed to be accessible for first-home buyers, offering practical layouts and competitive pricing.
Do you work with mortgage advisors or banks?
While we don’t directly provide financing, we can connect you with trusted mortgage advisors who can assist with your home loan process.
Are there any additional costs I should be aware of?
Additional costs may include legal fees, valuation fees, and moving costs. Our team will help you understand all associated costs upfront.
Do your homes come with a warranty?
Yes, all our homes come with a structural warranty as well as manufacturer warranties on fixtures and appliances for your peace of mind.
What happens after settlement?
After settlement, you’ll receive the keys to your new home along with all necessary documentation. Our team remains available for any post-purchase support.
Do you offer property management services?
While we focus on development, we can recommend trusted property management partners if you are purchasing as an investor.
How long does construction take?
Construction timelines vary by project, but we provide regular updates so you know exactly when to expect completion. You can also check the expected completion date on each property page on Website.
Can I visit the site during construction?
For safety reasons, site visits during construction are limited, but we may arrange guided visits at certain stages.
How can I get more information about a project?
You can contact us via email at enquiries@citeusgroup.com or use the enquiry form on our website to get in touch with our team.
Can I book a viewing?
Yes, once homes are completed or nearing completion, we arrange private viewings and open homes. You can book Viewing here.
Are the interiors included in the purchase price?
Yes, all fixed interiors and finishes are included in the purchase price. This typically covers flooring, kitchen cabinetry, benchtops, bathroom fittings, and built-in storage.
Are appliances included in the home?
Yes, all homes come with essential kitchen appliances such as an oven, cooktop, rangehood, and often a dishwasher. Specific inclusions may vary by project.
Are wardrobes and storage spaces included?
Yes, all bedrooms include built-in wardrobes, and homes are designed with practical storage solutions to maximise space.
Is heating included in the home?
Yes, heating solutions such as heat pumps are typically included to ensure year-round comfort.
Does the home include parking?
Yes, most homes come with designated parking, which may include a garage or off-street car park depending on the layout. You can check which unit of project offer parking in our Typology table under each project.
Is the home ready to move into after settlement?
Yes, your home is fully completed and ready for move-in at settlement, with all essential fittings and finishes in place.